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TinCup Digital | Marketing Agency Windhoek
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We believe in the power of a coffee and a chat. In person.

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For more information, or to start an exciting journey with us, fill in the contact form below.

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Ready to make an online payment? Please enter your email address and invoice number below (ex. INV-0000), read and accept the Ts & Cs and you'll be taken to our secure DPO Payments link.

Follow the simple prompts to process your transaction securely. Our digital gateway ensures a fast, safe, and hassle-free payment experience. Please use your invoice number as reference during the transaction. Need help? Contact us at info@tincup.com.na — we’re happy to assist!

TinCup Marketing | DPO Online Payment Terms and Conditions (Ts & Cs)

1. Detailed description of goods and/or services
Tincup Marketing is a business in the advertising + marketing industry that offers digital marketing and branding services.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery of service or products confirmed by way of email notification.

3. Return and Refunds policy
The provision of goods and services by Tincup Marketing is subject to availability. In cases of unavailability, Tincup Marketing will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee.

4. Customer Privacy policy
Tincup Marketing shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

5. Payment options accepted
Payment may be made via Visa and MasterCard, or by bank transfer into the Tincup Marketing bank account, the details of which will be provided on request.

6. Card acquiring and security
Card transactions will be acquired for TinCup Marketing via DPO Pay who are the approved payment gateway for Namibian Acquiring Banks. DPO uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.

7. Customer details separate from card details
Customer details will be stored by Tincup Marketing separately from card details which are entered by the client on DPO’s secure site.

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is Namibia. Transaction currency is Namibian Dollar (NAD).

9. Responsibility
Tincup Marketing takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.



10. Country of domicile
This website is governed by the laws of Namibia. Tincup Marketing chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 3 Crohn Street Windhoek Namibia.

11. Variation
Tincup Marketing may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information
This website/app is run by _ Tincup Marketing (sole trader / private company / close corporation) based in Namibia trading as Tincup Marketing and with registration number CC/2015/08393 and 1 (Director(s)/Member(s)/Owner(s))

13. [YOUR COMPANY] contact details
Company Physical Address: 3 Crohn Street Windhoek, Namibia
Email: cobus@tincup.com.na
Telephone: +264 81 206 5993

14. E&OE
Errors and omissions excepted.

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TinCup Digital | Marketing Agency Digital Payment Link

Contact Details

+264 81 206 5993

info@tincup.com.na

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